Terms of Service
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using ACE VPN mobile application (the "Service"). Please carefully read all the terms and conditions. When you click to install ACE VPN, you are agreeing with all the terms and conditions of the service. And if you don't agree, you can cancel the installation and you must destroy, return or delete all copies of ACE VPN in your possession.
The Following Terms Apply to FreeVPN Users
You agree not to use the system for sending spam, port scanning, scanning for open proxies or open relays, sending opt-in email, unsolicited email or any type or version of email sent in large quantities even if the email is ultimately sent off of another server. You agree not to launch any pop-ups from our service. You agree not to attack in any way shape or form any other computer or network while on our service. ACE VPN does not collect, log, store, share any identifiable personal information of Users. ACE VPN may collect the connection times to our Service and the total amount of data transferred per day. ACE VPN stores this to be able to deliver the best possible network experience to you. Your Supering is private and safe. When you disconnect from ACE VPN servers there is no warranty to be secure and safe yet. All the consequences are at your own risk. Please note that ACE VPN helps you secure your internet session and does not protect your device from malware, trojans or viruses. We recommend you to use anti-virus solutions in order to secure your devices as well. Since we manage a global network, your Internet traffic may be routed through one or more different countries.
All our paid Services are subscribed on a service period basis. You choose the service period and the payment method yourself when you sign up for the paid Services. Your service will automatically be renewed, and your chosen payment method will be charged at the end of each service period unless you decide to cancel your automatic payments for the Services before the end of the then-current subscription. All prices, including recurring subscription fees, are subject to change. Any changes in pricing will be communicated to you in advance. If you update payment details in your account, the updated information will be regarded as your preferred method for any future payments.
In some cases, we or others on our behalf may offer a free trial for our paid Services. The duration of the free trial period and other details will be specified during a sign-up. We determine your free trial eligibility at our sole discretion, and to the extent permitted under applicable law, we may limit or withdraw a free trial option at any time without prior notice. You acknowledge and agree that we will automatically charge you for our paid Services at the end of the free trial period on a recurring basis. If you do not want to be charged, you must cancel the paid subscription before the end of the free trial by contacting our support team. If you received a free trial from a third party, you may also cancel the paid subscription through that third party.
Refund and cancellation policy
If you wish to claim a refund, you can do so within 30 days following your purchase of our Services. We seek your full satisfaction with our Services. However, we would like to troubleshoot an issue you experience first. There are common service configuration issues that may hinder the Services for you, and we resolve most user issues encountered.
Subscriptions purchased via the iTunes/App Store are subject to iTunes/App Store refund policies. This means we cannot grant refunds if you purchased an app through iTunes/App Store. Instead, users can request refunds through the App Store, which are issued solely at the discretion of Apple Support
You have a right to cancel your account at any time. You can cancel a recurring subscription from your account, iTunes/App Store, or Google Play Store. Canceled accounts will not be refunded for the unused part of the ongoing service period.
Third-Party Advertisers
ACE VPN uses third-parties (the "Third Party") for advertisement. Third Party may use technologies to access some data including but not limited to cookies to estimate the effectiveness of their advertisements. Activities of the Third Party is not controlled by ACE VPN, We may use third party advertisement services with their own terms and conditions, By using ACE VPN you also agree the terms and conditions of those third party services. ACE VPN is not a publisher of the Third Party content accessed through the Service and is not responsible for the content, accuracy, timeliness or delivery of any opinions, advice, statements, messages, services, graphics, data or any other information provided to or by the Third Party as accessible through the Service. The Third Party content is not under the control of ACE VPN and ACE VPN is not liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any Third Party. The inclusion of any links to Third Party content are provided solely as a convenience to you and does not imply an endorsement or recommendation by ACE VPN of any third party resources or content.
We might need to change this Terms of Service from time to time to reflect changes in our business or operations, and you agree to be bound by any and all modifications, changes and/or revisions. You understand that it is your obligation to periodically review this webpage in order to account for any changes made, as they will be binding upon assent.